We Love Kruger

Privacy Policy

Last updated: March 2026

1. Introduction

We Love Kruger ("we", "our", "us") is committed to protecting your personal information and your right to privacy in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and phone number when making an enquiry or booking
  • ID numbers and vehicle registration for gate access registration
  • Payment information for booking deposits
  • Communication preferences

3. How We Use Your Information

We use the information we collect to:

  • Process and manage your villa bookings
  • Communicate with you about your reservation
  • Facilitate gate access registration at Mjejane Game Reserve
  • Send pre-arrival information and post-stay follow-ups
  • Improve our services

4. Information Sharing

We share your information only with lodge owners (for your specific booking), Mjejane Game Reserve (for gate access), and service providers necessary to fulfill your booking. We do not sell your personal information.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

Under POPIA, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information

7. Contact Us

For any privacy-related enquiries, please contact us at res@welovekruger.com.